Privacy Policy

At ONcasinos.ca, your privacy is our top priority. We design and build our services and products with your privacy in mind, ensuring you can trust them and focus on meaningful connections. We are committed to transparency in how we process your data.

This Privacy Policy of ONcasinos.ca ( “we,” “us,” or “our”) explains how and why we collect, store, use, and share (“process”) your information when you use our services (“Services”).

This Privacy Policy helps you understand your privacy rights and choices. If you disagree with our policies, please do not use our Services.

We might change this Privacy Policy from time to time, but the most current version is always posted here on our website.

1. Information We Collect

Personal Information You Provide Us Directly

We collect the following personal information that you provide to us:

  • Names
  • Email addresses
  • Any messages you send Us

Automatic Data Collection

We automatically collect certain information when you visit or interact with our site or use our services. We use automatic data collection technologies like cookies, web beacons, and similar tools for these purposes. Cookies help personalize content and ads, operate the site, provide social media features, and analyze usage.

Automatically collect may include:

  • Profile information, such as your digital IDs, service preference, language choice.
  • Web browser information, such as the type of web browser you use
  • Device information, such as device ID, model, operating system, notification status, privacy settings and other device configurations or settings.
  • device’s IP address, geolocation
  • Other information collected through automaticdata collection technologies (pages visited and interactions on our website)

Please note that

We do not knowingly collect data from or market to children under 18. By using our services, you confirm that you are at least 18 years old or a parent/guardian who consents to your minor dependent’s use of our services. If we find out that we have collected personal information from users under 18, we will promptly delete it. If you know of any data we may have collected from children under 18, please contact us at [email protected].

2. How We Use Your Information

We use the information we collect about you for the following purposes:

  • To Provide Our Services: We use your information to deliver the services you have requested or signed up for.
  • To Respond to Your Inquiries and Provide Support: Your information helps us respond to your questions, requests, or issues related to our services.
  • To Improve Our Products and Services: We analyze usage data to better understand how our services are used and make informed decisions to improve them.
  • To Understand Your Preferences: We use your information to learn more about your interests and how you prefer to interact with us.
  • To Send Administrative Communications: We may use your information to send you updates about our services, changes to our terms and policies, and other important administrative messages.

 

  • To Send Marketing Communications (With Your Consent):

We will only send you marketing messages about our products, services, or special offers if you have explicitly given your consent. You can withdraw your consent and unsubscribe from these communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

3. How We Share Information

We share your information with:

  • Service Providers and Partners:They help us with operations like data hosting, analytics, customer support, marketing, and security. We also may share hashed non-personal information with advertising partners.
  • Corporate Transactions:Your data may be transferred during mergers, sales, or similar events.
  • Legal Requirements:We may disclose your data to comply with legal obligations or protect against crime.
  • Enforcing Rights:Information may be shared to protect against legal claims or investigate wrongdoing.
  • With Your Consent:We may share your data when you give us permission.

We use non-personal and hashed personal information for advertising and analytics.  

4. Third Party Links and Advertising

Some pages on our website may contain advertisements or affiliate links. If you click on these links, you may be redirected to a third-party website. Please note:

  • We do not share your personal information with advertisers.
  • However, third-party advertisers may collect anonymous information via cookies or tracking pixels to serve you relevant ads.
  • We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information

5. You Consent

We process your personal information only when it is necessary and we have a valid legal basis to do so under applicable privacy laws.

In most cases, we require your knowledge and consent to collect, use, or disclose your personal information. There are limited exceptions, as permitted by law, where consent may not be required — such as in situations involving legal, medical, or security-related reasons that make it impractical to seek consent.

By accessing or using our Website and Services, you confirm that you have read and understood this Privacy Policy and voluntarily consent to the collection, use, and disclosure of your personal information as described.

If you do not agree with any part of this Privacy Policy, please do not use our Website or Services, and do not provide us with any personal information.

If you have questions or are unsure about how your personal information is handled, we encourage you to contact us using the information provided below before continuing.

You may withhold or withdraw your consent at any time, subject to legal or contractual restrictions. Please note that withdrawing consent may affect our ability to provide you with certain products or services.

6. Cookies

We use cookies essential for the operation of our website. These cookies help us collect data automatically and are commonly used by website owners to ensure their sites function properly, work efficiently, and gather reporting information.

Changing Cookie Settings

You can still use our website if you reject cookies, but some features and areas may be restricted. To manage cookies, adjust your web browser settings. As cookie management varies by browser, refer to your browser’s help menu for specific instructions

7. Retention of  Information

We retain your information as long as necessary to meet the purposes described in this Privacy Policy unless a longer period is required by law (e.g., for tax or accounting reasons).

Once we no longer need your personal information for business purposes, we will delete or anonymize it. If deletion or anonymization isn’t possible (such as when stored in backup archives), we will securely store and isolate your personal information until it can be deleted.

8. How We Protect Your Information

We do our best to keep your personal information safe from unauthorized access, changes, sharing, or destruction. However, we cannot guarantee that your data will always be completely secure.

To protect your information, we:

  • Regularly check our systems for security issues.
  • Update our security measures frequently.

If we detect a security problem, we may suspend your use of our services without warning. If you think your information is no longer secure, please let us know right away at [email protected]

9. Your Data Protection Rights

  • Access Your Personal Information
    You may request to know whether we hold any personal information about you and, if so, request a copy of such information. We will provide access to the personal information we have, subject to certain legal exceptions (e.g., information that also relates to other individuals or is subject to legal privilege).
  • Request Correction
    If any personal information we hold about you is inaccurate, incomplete, or outdated, you may request that it be corrected. If we determine that the information is indeed incorrect, we will update it. If we disagree, we will make a note of your request in our records.
  • Withdraw Your Consent
    You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, unless legal or contractual requirements prevent this. Please note that withdrawing your consent may limit or prevent us from providing certain products or services to you.
  • File a Complaint
    If you believe that your personal information has been handled in a way that violates this Privacy Policy or applicable laws, you may:
    File a complaint directly with us so we can investigate and resolve your concern; and/or
    File a formal complaint with the Office of the Privacy Commissioner of Canada (OPC): https://www.priv.gc.ca

 

How to Exercise Your Rights:

To access your information, request a correction, withdraw consent, or file a concern, please contact us at:

Email:  [email protected]
 

10. Updates to This Privacy Policy?

We may update this Privacy Policy periodically. The updated version will be indicated by a revised “Revised” date and will be effective as soon as it is accessible. If we make significant changes to this Privacy Policy, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

11. How to Reach Us About This Policy

If you have any questions or comments regarding your privacy rights or this Policy, please email us at [email protected]